Project : Assist a hotel chain in developing a new luxury resort in a remote destination.
Market research & analysis: Analyze the competitive landscape, identify target market segments, and assess market demand.
Conduct a financial feasibility study to evaluate the project's viability and potential profitability.
Develop the resort's concept, including positioning, branding, and key features.
Develop operational plans, including staffing, training, and service standards.
Develop a sustainability strategy to minimize environmental impact and maximize social responsibility.
Project : Improve the operational efficiency of a mid-scale hotel experiencing declining profitability
Operational Audit: Conduct a comprehensive operational audit to identify areas for improvement, such as cost control, labor productivity, and guest service.
Develop and implement process improvements to streamline operations and enhance efficiency.
Evaluate and recommend the implementation of new technologies, such as property management systems, revenue management software, and customer relationship management (CRM) tools.
Develop and deliver training programs to enhance staff skills and improve service quality.
Project : Implement a revenue management strategy for a hotel chain to maximize revenue and profitability.
Pricing strategy: Develop and implement effective pricing strategies, including dynamic pricing, yield management, and promotional pricing.
Optimize distribution channels, including online travel agencies (OTAs), global distribution systems (GDS), and direct bookings.
Develop accurate revenue forecasts to optimize inventory management and pricing decisions
Develop and deliver training programs to enhance staff skills and improve service quality.
Project : Develop a marketing and sales strategy for a new boutique hotel to attract target guests.
Market positioning & branding: Develop a strong brand identity and position the hotel in the market.
Develop and execute targeted marketing campaigns, including digital marketing, social media marketing, public relations, and advertising.
Develop and implement sales strategies to generate direct bookings and maximize revenue.
Implement a CRM system to track guest preferences, personalize service, and build customer loyalty.
Our team of seasoned hotel management consultants offers a comprehensive suite of services designed to help you.